Terms


SHIPPING AND RETURNS

Standard delivery is £3.50 and takes up to 7-10 working days to be delivered (all items are handmade), we use Royal Mail.

Standard delivery to Sweden is £9.50  and takes up to 10-12 working days to be delivered. 

To cancel an order simply email aline_sewing@outlook.com within 1 day after your purchase and receive a full refund.


FAULTY AND SIZE EXCHANGE 

Exchange size: Please email aline_sewing@outlook.com with full details of your order, size and which size you would like to exchange to, we will then post the correct size back to you. All orders will have to pay return postage. 

Customer are liable to pay for any remaining cost if they wish to exchange for a more expensive item.


Faulty/Damage: Kindly email aline_sewing@outlook.com with all relevant information regarding what type of clothing damage, we will then ask you to send it back. Once received we will then send you an email to confirm and re place your order. We will not change any faulty item caused by the customer. Once we have checked the items and we are happy with it, we will send you an e-mail to confirm that changes have been done and it will take 2-3 working days.

alines handmade is exchange only 

By using our website, you are consenting to our shipping and return policy.



Any queries or concerns please contact us on email aline_sewing@outlook.com, we are happy to answer all your questions. 


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Aline